Returns & Exchanges
At ETHNC, we want you to be completely satisfied with your purchase. If your order doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn and unwashed items.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all ETHNC tags are still attached and the invoice is included.
Ship It Back
Affix the pre-paid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing